Delete Your Account
Account & Data Deletion Request
We respect your right to control your personal data. You can request deletion of your Alexia Tarot account and all associated data.
What Gets Deleted
When you request account deletion, we will permanently remove:
- Your account profile and email address
- All your tarot reading history and conversations
- Your preferences and settings
- Any stored voice interaction data
- Usage analytics associated with your account
What Is Not Deleted
- Subscription records: Payment history is retained by Google Play/Apple for their records
- Anonymized analytics: Aggregated, non-identifiable usage data may be retained
Before You Delete
Please note:
- This action is permanent - deleted data cannot be recovered
- Active subscriptions - cancel your subscription through Google Play or Apple App Store before requesting deletion
- Processing time - deletion requests are processed within 30 days
How to Request Deletion
Confirmation
Once your account has been deleted, you will receive a confirmation email. If you don't receive confirmation within 30 days, please contact us at support@alexiareadings.app.
Questions?
If you have questions about the deletion process or your data:
- Email: privacy@alexiareadings.app
- See our Privacy Policy for more details