Privacy Policy
Last updated: February 2025
Toormore Labs Limited ("we", "our", or "us") operates the Alexia Tarot application. This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
We collect the following types of information:
- Account Information: When you sign in with Google, we receive your email address and basic profile information.
- Reading Data: Questions you ask and the tarot readings generated are stored to provide conversation history.
- Usage Data: We collect information about how you interact with the app, including features used and session duration.
- Device Information: Device type, operating system, and app version for troubleshooting and optimization.
- Voice Data: If you use voice features, audio is processed to generate responses but is not permanently stored.
How We Use Your Information
We use your information to:
- Provide and maintain the Alexia Tarot service
- Process your tarot readings and maintain conversation history
- Process transactions and manage subscriptions
- Improve and personalize your experience
- Send important updates about the service
- Respond to support requests
- Comply with legal obligations
Data Storage and Security
Your data is stored on secure servers within the European Union. We use industry-standard security measures including encryption for data transmission. Our infrastructure is hosted on Supabase with EU data residency.
Third-Party Services
Our app uses the following third-party services:
- Google Sign-In: For authentication
- Google Play / Apple App Store: For payment processing
- Supabase: For secure data storage (EU region)
- AI Services: For generating tarot interpretations
These services have their own privacy policies governing the use of your information.
Your Rights (GDPR)
If you are in the European Economic Area, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Object to processing of your data
- Withdraw consent at any time
To exercise these rights, contact us at privacy@alexiareadings.app or visit our account deletion page.
Data Retention
We retain your data for as long as your account is active or as needed to provide services. Reading history is kept to allow you to review past readings. You may request deletion of your account and associated data at any time.
Children's Privacy
Alexia Tarot is intended for users aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe we have collected such information, please contact us immediately.
Entertainment Disclaimer
Alexia Tarot is for entertainment purposes only. Tarot readings should not be considered professional advice. Always consult qualified professionals for important life decisions.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy:
- Email: privacy@alexiareadings.app
- Company: Toormore Labs Limited, Ireland